About
Katrina Pohl is an operations executive currently based in Indiana with experience leading business transformation, organizational development, customer experience, workforce optimization, and operational excellence initiatives across retail, ecommerce, manufacturing, logistics, and service organizations.
Currently serving as the leader of Family Funsports, Katrina Pohl oversees strategic operations, customer experience, marketing, inventory planning, business systems, and organizational performance for one of Indiana's established powersports dealerships. Family Funsports serves customers throughout Indiana and across the United States, providing ATVs, UTVs, go-karts, dirt bikes, scooters, golf carts, and related service support.
Throughout her career, Katrina Pohl has been recognized for building scalable operating systems, improving organizational performance, developing leaders, and implementing practical solutions that align people, process, technology, and customer outcomes. Her background includes executive leadership roles supporting large-scale manufacturing environments, workforce development initiatives, operational risk management, compliance programs, and customer-facing business operations.
Like many businesses in the powersports industry, Family Funsports experienced significant operational challenges during and after the COVID-19 pandemic, including supply chain disruptions, inventory shortages, logistics delays, and workforce constraints. Since that time, Katrina Pohl has focused on strengthening operational processes, improving customer communication systems, enhancing inventory management, and supporting long-term business stability.
In addition to her operational leadership experience, Katrina Pohl has extensive experience with ecommerce, digital marketing, CRM systems, process improvement, logistics, analytics, automation, and technology-enabled business operations. She is known for a hands-on leadership style, data-driven decision making, and a commitment to continuous improvement.
Today, Katrina Pohl continues to focus on operational excellence, customer experience, leadership development, and sustainable growth through her work with Family Funsports and other meaningful business initiatives.
An Akron, Ohio native... she's grateful for both her midwestern upbringing and every opportunity for the robust cultural experiences she's had traveling for business and leisure.
